Good Shepherd Services’ Skilled Nursing Facility utilizes the “INTERACT” program which is an acronym for “Interventions to Reduce Acute Care Transfers”. INTERACT is a quality improvement project that is supported by the Centers for Medicare and Medicaid Services (CMS). The program focuses on identification, evaluation, and communication about changes in resident conditions. The goal of the program is to reduce the number of residents transferred from the nursing home to acute care hospitals. We provide laboratory services, x-ray services, EKG testing, oxygen and respiratory treatment, and administration of IV fluids and IV medications on-site, so many residents do not require acute care hospital admission for treatment in a change in their medical condition. The goal at Good Shepherd Services is to allow residents to remain in their “home environment” (the nursing home) which is familiar and safe to them. Transfers to the hospital can be emotionally and physicall y difficult for residents and can result in complications of hospitalization. We take pride in providing the best care possible to our residents, allowing them to remain within the nursing home despite a medical change in condition and achieving the best possible clinical outcomes. If you are interested in further information please contact our Director of Nursing, Leah McCarthy, RN BSN.